first direct is a division of HSBC UK Bank plc, registered in England and Wales number 9928412. Registered office 1 Centenary Square, Birmingham B1 1HQ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Privacy and Security Terms of Use Hyperlink Policy.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by email or otherwise to ask you to validate personal information such as your user ID, password, or account numbers. If you receive such a request, please call our Online security on 0345 600 2290.

To help us improve our content and make our emails more relevant, we may monitor your interest in them. For more details, please read our Cookie Policy.


first direct is a division of HSBC UK Bank plc. © HSBC Group 2021. All Rights Reserved. Member HSBC group.

Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.

  • Connect with us: