Cancellation Fee Refund

Thanks for choosing us for your Home insurance. If your previous insurer charges you a fee for cancelling your old policy we don't want you to be out of pocket. So we'd like to refund you this cancellation fee, subject to T&Cs.

Submit your claim

Complete the form online and we'll send you your cancellation fee refund. We may request evidence of the cancellation fee charged by your previous insurer. Please see T&Cs.
Submit  

Download claim form

(PDF) Download a copy of your claim form and send it to our freepost address. We may request evidence of the cancellation fee charged by your previous insurer. Please see T&Cs.
Download  

Download cancellation template

(PDF) Download a cancellation letter template to send to your current insurance provider.
Download  


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